Back Office Processes Optimization

Your back office operations are often the very heart of your organization, but do you know whether they are working efficiently and serving purposefully as well? There are three ingredients to a well-oiled back office environment – transparency, alignment, and motivation. We certainly can help.
The DMM Back Office Processes Optimization (BOPO) service enables the back office to do their best work by automating and simplifying many activities in back-office operations.

  • Process clutter reduction by simplofying
  • Process consolidation & automation
  • Transparent picture of productive time
  • Daily data availability at all levels
  • Capacity planning
  • Variability in production time
  • Real-time adherence

OTHER CONSULTING SERVICES

  • Opportunity assessment

    Traditionally Opportunity assessment is used when companies are considering entering new emerging markets or to start providing the services to their existing customers.

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  • Product Roadmap Development

    Roadmaps need to be maintained as “living” pictures which enable gaps and opportunities like “mobile money services” to be spotted when they occur rather than months down the line when finances may have been needlessly wasted and competitive advantages lost.

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  • 2nd Generation MFS Platform Migration planning and design

    According to experts in digital financial services, the 2nd generation platform will unlock a new era of transformational mobile financial services.

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  • MFS IT Architecture Review and Optimization

    It is always a challenge to launch mobile money services in highly unbanked markets. We provide you the architecture that allows rapid changes to product design, high throughput to manage customer experience and huge volumes of micro-transactions.

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  • Risk Management Framework

    We consider RMF to be an integral part for an effective mobile money security program, which provides a disciplined & structured process to integrate information security & risk management activities into the mobile money system development life cycle.

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